We are sorry to hear you are having difficulties. 

Please unpair your Bitty Boomer from your device by ‘forgetting this device’. Then turn it off. 

Give it a good charge and try to restart the Bitty Boomer in a few hours by pressing and holding the on button once fully charged. 

Please reach out to us after you try this if it does not resolve your problem.

Note: You need to register to submit a support ticket. You can Sign up Here.

If you are already registered, please create a ticket here.