How do I Track my Order?Updated 8 days ago

You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched. We ship with carriers including Australia Post and Direct Freight, and you can track your parcel directly on the carrier’s website using the tracking number in your email.

Some of our Partner Warehouses may also utilise carriers including Couriers Please, Hunter Express, and Team Global Express. You will still be able to track your package on the carrier’s website.

If it has been more than 2 business days since you ordered and you haven’t received a shipping confirmation, check your spam folder first, then contact us with your order number and we’ll look into it.

You can also ask our friendly AI assistant, by using the chat icon in the lower right corner of the website.