Can I Change or Cancel my Order?Updated 8 days ago

If you need to cancel or change your order (items, quantities, or delivery address), contact us immediately. We’ll try to catch your order before it leaves the warehouse.

Partner Warehouse products we are unable to change or cancel, as they are fulfilled outside of our control.

We aim to dispatch within 1 business day, so there’s a very short window to make changes. If your order has already been dispatched, we can no longer change or cancel it.

In that case, you can initiate a return with us, return the unopened product as soon as you receive it, and we’ll process a refund to your original payment method once it arrives back at our warehouse (see our Returns policy).