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What is the best way to contact Goodbuyz?Updated 8 days ago

The fastest ways to reach us are:

 

  • AI Assistant Chat on goodbuyz.com.au - Our assistant can answer instantly 24/7 and our team is available 8:30am-5pm Mon–Fri AEST

 

  • Contact form in this Help Centre - Creates a ticket you can track

 

 

  • If you purchased on one of the various Marketplaces, you can contact us through the marketplaces’ support portal.

 

To help us to help you faster, always include your order number and, for product issues, photos or video of the problem.

We aim to respond to all enquiries within 1 business day. Response times may be longer during major sale periods or busy times.

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