Goodbuyz

We work hard to offer competitive prices year-round.Unfortunately, we don&#x2019;t offer price matching against other retailers, and we don&#x2019;t provide partial refunds if an item&#x2019;s price drops after your purchase (including during sales events).Sale prices are valid while stocks last.

We work hard to offer competitive prices year-round. Unfortunately, we don’t offer price matching against other retailers, and we don’t provide partial refunds if an item’s price drops after your purchase (including during sales events). Sale prices

Do you Price Match? / The price dropped after I ordered:

Payments & Promotions

How long will my order take to arrive?

How much is Shipping? Do you offer Free Shipping?

How do I Track my Order?

Can I Change or Cancel my Order?

Do you Ship to New Zealand or Internationally?

I ordered a pre-order item, when will it Ship?

My order hasn’t arrived or tracking has stopped moving. Help!

My order arrived damaged or items are missing

How can I get a copy of my Tax Invoice?

What is your Shipping Policy?

Orders & Delivery

What payment methods do you accept?

How does Afterpay work?

How do I get 10% off my first order?

My discount code is not working

What is the best way to contact Goodbuyz?

Do I need an account to order?

How do you handle my Personal Information?

What Marketplaces do you sell products on?

Contact & Account

Are your products genuine Australian stock?

E-Scooter laws in Australia – What do I need to know before buying?

Products & Safety

What is your Warranty Policy?

I need product setup assistance, Technical Support or Troubleshooting:

What are your T&C's

Warranty & Faulty Items

What is your Change-of-Mind Returns Policy?

How do I return an Item?

When will I receive my refund?

Can I Exchange an Item?

Returns & Refunds

Do you Price Match? / The price dropped after I ordered:Updated 8 days ago